Privacy policy

Last updated: April 14, 2026

1. Data controller

The data controller is Flor Planner. For questions about personal data, contact us at: contact@florplanner.app.

2. What data we collect

The app collects the following data:

• Email address — required for registration and login
• Username and profile photo — optional, visible on your public profile
• Social login data (Google, Facebook) — when you sign in with a social account, we receive your email address and basic profile information (name and profile picture) solely for account creation and login. The exact data received depends on the provider and your privacy settings. We do not access friends lists, posts, or any other data from your social accounts.
• Balcony and flower data — configurations, assignments, and calendar entries created by the user
• Photos — balcony photos, flower cover photos, and community gallery photos uploaded by the user
• Social links — optional website, Instagram, and Facebook URLs added to the user profile
• Approximate location — city name and coordinates, collected only when the user explicitly taps the locate button in assistant settings, used solely for weather alerts
• Device push tokens — platform-specific notification tokens (iOS, Android, or web push keys) stored when the user enables notifications
• Subscription data — purchase status, product identifier, billing dates, and entitlements processed through RevenueCat and the platform stores (Google Play, App Store, Stripe)
• Photo reports — when a user reports a community photo, we store the photo reference and reporter context for moderation

3. Purpose of processing

We process data for the following purposes:

• Providing the service — maintaining the account, storing balcony and flower data, displaying community photos
• Authentication — login via email or social account (Google, Facebook)
• Notifications — sending plant care reminders, weather alerts, and news notifications via push
• Weather alerts — querying weather forecasts based on the city coordinates you provide to warn about frost, heat, rain, wind, and storms
• Subscription management — processing purchases, managing entitlements, and syncing subscription status across devices
• Content moderation — reviewing reported photos to maintain community standards

4. Data sharing

We do not sell personal data. Data may be shared with the following categories of service providers, solely to operate the app:

• Cloud hosting provider — servers, database, encrypted file storage, and content delivery
• Authentication provider — user account management, password handling, and social login federation
• Payment processor — subscription and in-app purchase management (receives your user identifier and purchase data)
• Push notification provider — delivery of notifications to your device
• App update provider — over-the-air application updates (may receive device metadata)

5. Data storage and transfers

Your data is stored on encrypted servers in the European Union (France). Encrypted backups are retained for 7 days. Photos are stored in encrypted storage and served globally via a content delivery network.

Certain infrastructure components (global routing, identity management) and some service providers (payment processing, app updates) operate in the United States. Data transferred outside the EU is limited to what is strictly necessary for the function of each service.

6. Data retention

We retain data as long as the user's account is active. After account deletion, all personal data and content are permanently removed within 30 days. Push notification tokens are deleted immediately upon account deletion. Subscription records are anonymised after account deletion but may be retained for financial reporting obligations.

7. User rights

Users have the right to:

• Access their data
• Correct their data
• Delete their account and all associated data
• Data portability
• Withdraw consent for optional data processing (location, notifications)

To exercise these rights, contact us at contact@florplanner.app.

8. Data deletion

Users can request data deletion on the data deletion page or by contacting us directly.